Service – House of Brands
A reliable service center for your equipment
We created the House of Brands service to take care of every device our customers own — from the first days after purchase and throughout its entire service life. Here you will receive full support: warranty and post-warranty service, quick repairs, selection of accessories and spare parts.
Our specialists are well versed in Dreame, MOVA, Cecotec, Deerma, Oclean, Jimmy, BOOX, Sharp, and Yunmai products, so any task — from replacing consumables to complex repairs — will be performed quickly, efficiently, and with your comfort in mind.
Warranty service
All Dreame, MOVA, Cecotec, Deerma, Oclean, Jimmy, BOOX, Sharp, and Yunmai products come with an official warranty. Our service supports customers throughout the entire warranty period, which lasts from 1 to 3 years. ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ
Post-warranty repair & support
Even after the warranty expires, you can still contact our service department. We perform paid repairs, helping your equipment serve you longer.
Accessories and spare parts
We select original accessories and spare parts for your devices to keep them working at full capacity. You can also choose the necessary accessories for your equipment on the service website, such as filters, nozzles, brushes, batteries, certified cleaning products, or power cords. ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ
Fast acceptance and service
We minimize waiting time when you bring your product in for service and organize a quick diagnosis and repair process. We accept products from all over Ukraine for service, and you can easily and conveniently send your product to us by mail.
A service you can trust
• Fast and convenient service ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ • Online requests and repair status tracking ㅤㅤㅤㅤㅤㅤㅤㅤ • Warranty and post-warranty repairs ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ • Original spare parts and accessories ㅤㅤㅤㅤㅤㅤㅤㅤㅤ ㅤㅤㅤㅤㅤㅤㅤㅤㅤ ㅤㅤㅤㅤㅤㅤㅤ
Warranty check by serial number
Users can check the remaining warranty period for their device themselves — simply enter the serial number on the website.
Expert team
Our service is a team of qualified specialists who not only know the products well, but also use them: Dreame, MOVA, Cecotec, Deerma, Oclean, Jimmy, BOOX, Sharp, and Yunmai. We regularly train our technicians in new skills and technologies, update our tools and approach to work so that every repair is carried out professionally, quickly, and to the highest standard.
Kyiv, Ukraine
Mykoly Bazhana Ave. 10
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Mon-Sat: 9:00 a.m. – 6:00 p.m.
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Sun: Closed